Very very very poor video quality on loxone intercom

[mariusmartocsan]

Hi guys.
I managed to have a house with all the options that loxone can offer, and one of the latest product i received was an intercome.
I expected to be a quality video for the high price we paid, we got a product that has a camera that is even more poor quality then a 20$ drone i bought for the kids to play.
It is normal to have such an extrem low quality video??? Or is a product that has some faults?
I am very disapointed by the quality of the video. Is like you expct a Lamborghini and get an old rusty car ...
Any thoughts?

[orli]

Short answer: Yes, Video quality of Intercom cam is really poor. Everybody is waiting for a new version.

[mariusmartocsan]

... this quality is for 10 years old devices not for 2020! And for that price ... they could put there a camera that worth more then 2-3 euro. Such a big disapoiment. i feel like i was scamed with this product ... first thought was that the intercom is faulty ...

[mariusmartocsan]

Can we change only the camera?

[hismastersvoice]

Unfortunately not, the Cam has to fit to the rest of the Software.
The Cam-Modul-Resolution is 640x480, like my Webcam 15-20 Years ago.
For that price a mess

My Raspi Zero with Fisheye-Cam has for 30€ a much better quality than the Intercom from Loxone.
I have seen the quality at Loxone BaseCamp and decided not to buy.

[mariusmartocsan]

I thought at that price will be high quality video, what a mistake i made to relay on price and brand ... what is there explanation why to use such an antique poor cam?

[orli]

you have to ask Loxone that question

[mariusmartocsan]

I asked here in hope someone from their team will answer, why do i feel scamed with this product? Whyt they charge such a huge price and dont use a better camera.