Doorbird Loxone integration working but no external audio through 3CX PBX

[DonZalmrol]

Hi,

I can't seem to wrap my mind around it, but I finally succeeded in integrating my Doorbird D101 with Loxone as a custom Intercom, all is working well and excellent internally. But when I am located outside of my home (network) the Doorbird isn't allowing me to connect with audio.

Now how my D101 is set up is to use a 3CX account that I've provisioned in my 3CX PBX, internally this is working great. The latest firmware of Doorbird allows you to now finally use the authhentication-ID instead of the extension-ID.

My Loxone shows

1. video and audio internally
2. video only externally, audio not working

My Loxone intercom settings are set to both my 3CX extension.
But I keep receiving a 407 error in the Loxone app which would mean Error 407 Proxy Authentication Required – Request needs user's authentication.

Any ideas on how to get it working?

[estebanlittel]

I am also interested in this issue. Please let me know how to solve it if you found it.

badland

[DonZalmrol]

Never found a solution, might simply not be possible.