No images for intercom (2n IP Base)

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  • ty5500
    Smart Home'r
    • 11.06.2018
    • 37

    #1

    No images for intercom (2n IP Base)

    Hi all,

    I've linked my Loxone to a 2N IP Base video intercom. I've two fixed tablets with the loxone app. When someone calls they give a notification and everything works as it should (audio and video).
    However under the activity option in the app there are no images stored and i can't download any images. Any ideas what might cause this?



    Thanks!
  • Gast

    #2
    Hi same problem over here... did you solved it ?

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    • ty5500
      Smart Home'r
      • 11.06.2018
      • 37

      #3
      Hi, yes i solved it. I dont have the config now available. But if im not mistaken it was because i had to remove the framerate in fps from the image url. Below are my stream url and image url on call from my loxone app. you off course need to change the ip. If that doesnt work let me know and i'll check in the config.Klicke auf die Grafik für eine vergrößerte Ansicht  Name: Screenshot_20200617-222647~3.png Ansichten: 0 Größe: 107,4 KB ID: 254795
      Zuletzt geändert von ty5500; 17.06.2020, 22:39.

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      • Gast
        Gast kommentierte
        Kommentar bearbeiten
        ah u spreekt nederlands
        Did you also had a problem with a delay between ringing and push notification?
    • ty5500
      Smart Home'r
      • 11.06.2018
      • 37

      #4
      Ja, idd ook Nederlands. push notifications are instant for me.

      Kommentar

      • Gast

        #5
        Zie je het zitten om een printscreen te sturen van je config? Ik zit met een delay van 5 min en vind niet waar het mis gaat.

        Would you like to send a print screen of your config? I'm stuck with a 5 min delay and can't figure out where it goes wrong.


        alvast bedankt!!

        Kommentar

        • ty5500
          Smart Home'r
          • 11.06.2018
          • 37

          #6
          Hi,

          I attached my config. Hope this can help you. Second printscreen is the config of my button that is linked to my intercom 'deurcontrole' block.I however suspect it might also be a 'problem' with your cellphone and the push notification it receives.

          My config is not perfect as i can't speak to visitors on my cellphone when i'm on my home wifi. my host for audio (intern) is wrong, it worked before with my internal ip but during the fiddeling with settings (probably on my videophone configuration) i got this wrong. On my tablets i can however speak to visitors and also on my cellphone when i'm not at home as well so i didn't bother anymore. Probably you wont have this issue. If you would have any idea why this doesn't work you could help me as well.
          Regards
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          • Gast

            #7
            Host voor audio intern moet je gewoon ip van je intercom ingeven

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            • Gast

              #8
              You use a virtual udp input. I use a normal virtual input. Maybe this is my problem.
              what is your setup ? See attachement
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              • ty5500
                Smart Home'r
                • 11.06.2018
                • 37

                #9
                I attached my settings. It's the ip of the videophone and 7000 (for the first button).
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